Privacy Policy

At à Propos, we prioritize your privacy and the protection of your personal information. Below, we outline the types of information we collect and how it is used:

  1. Personal Details
    Any personal information you provide, such as your name, address, email address, etc., is collected when you submit it via our website.

  2. Cookies and Website Usage
    We use cookies to recognize you, remember your preferences, and enhance your experience on our website. This helps avoid the need to re-enter information upon returning to the site. A cookie is a small data file sent to your computer and stored on your browser or hard disk. Most web browsers allow you to adjust cookie settings to prevent new cookies, notify you before accepting cookies, or disable them entirely. Please note, however, that disabling cookies may impact the personalized features available to you and could slow down the checkout process. Our cookies store information only for the duration of your visit.

  3. IP Address
    Your IP address (a unique identifier for your device) is automatically logged by our web server to help us understand your interest in our website.

  4. Email Preferences and Usage
    If you opt to receive updates on products and offers, we will record your preferences and usage of email updates.

  5. SMS Marketing
    à Propos may send SMS marketing messages about our products to clients who have consented to receive them. You may withdraw your consent at any time by contacting our customer care team. To unsubscribe from email or SMS alerts, please email us at info@maisonapropos.com

We do not store your credit card details or share your personal information with third parties. Your information is retained only while your à Propos account remains active. If you wish to close your account and stop receiving updates, please contact us at info@maisonapropos.com

How We Use Your Information

 

Any personal information we collect is handled with care, in accordance with the Data Protection relevant laws. Here’s how your information may be used:

 

  1. Order Processing and After-Sales Support
    Your details are used to process orders, maintain guarantee records, and provide after-sales support. In some cases, we may share your information with trusted third-party organizations to assist with delivery or after-sales services.

  2. Security Checks
    To ensure secure transactions, we may conduct security checks using credit reference agencies. These agencies cross-check details with both public and private databases and may keep a record of this check to support future security validations. This helps protect both you and us from fraudulent transactions.

  3. Compliance with Legal Requirements
    We may use third parties for specific activities such as data processing, website usage monitoring, and issuing emails. This allows us to improve the user experience and maintain compliance with applicable legal standards.

 

Your Rights

 

You have several rights regarding the handling of your personal information:

  • Access: You have the right to request access to the information we hold about you.
  • Correction: If any of the details we hold are inaccurate or incomplete, you have the right to request correction.
  • Withdrawal of Consent: You may withdraw your consent to specific uses of your data (such as receiving marketing emails) at any time.
  • Deletion: You can request that we delete your personal information, where legally permissible.

 

If you wish to exercise any of these rights, please contact us at info@maisonapropos.com. We are committed to protecting your privacy and ensuring your data is handled responsibly.

For any privacy-related inquiries, please feel free to reach out to our customer service team.