At à Propos, we strive to ensure a smooth and reliable shipping experience for our clients, whether locally or internationally.

Shipping within Lebanon
We offer free shipping on all orders throughout Lebanon.

International Shipping
For our international clients, we ship to most countries worldwide via DHL Express. Shipping fees vary depending on the destination and size of the order. When your order is placed, a tracking number will be sent to your email, allowing you to monitor your order status in real time. You may also log in to your account on our website to track your order.

Customs, Duties, and Taxes
As with any international brand, à Propos is not responsible for any customs duties, foreign taxes, or handling fees on international orders. These charges are the responsibility of the client.We understand these additional charges can be unexpected, and we want you to know that, unfortunately, à Propos has no control over these fees, as they are determined by local customs policies. We recommend reaching out to your local customs office for an estimate to ensure a seamless delivery experience.

Shipping Delays
While we work to ensure timely deliveries, à Propos cannot be held accountable for any delays caused by the shipping carrier, customs processing, or events outside of our control, such as force majeure.
Thank you for choosing à Propos. Please feel free to reach out to our customer service team with any further questions or for support with your order.